SOLUTION & CLIENTS
Clients is friendly and willing to introduce new customers to us.Our clients comes from 5 continents and more than 30 countries, for now the number is still increasing. Below is some of clients reference:
China Luxi Chemical, Zhongtong Bus, Sany Group, Anhui Heli Forklift, Hangzhou Forlift, Shanghai Boiler Plant, Harbin Boiler Company, Dynamic Flow Products PVT. Ltd. India, Sookook Corporation, LM Wind Power, SHASHI ENGINEERING WORKS, COETZ TECHNOLOGIES USA INC., BAVARIA EGYPT S.A.E., SAI Steel Corporation, Myanma Oil and Gas Enterprise, TNN Group Company Limited, Hanoi Import Export Steel and Equipment.,JSC, Doowon High Steel Co., Ltd Korea, Venture Energy Resources Ltd., GRADUATE AGRO & MECHANICAL ENGINEERS, MECAMIDI HPP INDIA PRIVATE LIMITED., Chuan Huat Int’l (S) Pte Ltd, ELECTRONIC ENGINEERING S.A, MM4 Xchanging Technology, SBM group, F.G.S. drill srl, UNISONS International, Dipon Gas & Infrastructure Pvt Ltd, ESCOLA PARCEIRA DANIDREA, ROUTE MANAGEMENT (PTY) LTD T, DG Infrastructure Pvt. Ltd., Euro One General Trading LLC, ...
You May Concern
Everything in our mind, so everything in your control.
1.What is your paying terms?Our usual paying terms are 30%TT as deposit and balance paid after seeing copy of bill of loading. For clients cooperated for more than one year, we accept 20% prepay. Beside we do business also under D/P and LC terms.
2.How long is your delivery time?For the goods we have in stocks, we deliver the goods within 5days. If it is a production order with volume not above 200tons, the delivery time will usually be within 25days after sealing contract. And the delivery time shall be slightly longer for order volume above 200tons.
3.Can you do partial shipment?We will follow client request to do partial shipment or not. Partial shipment is not a problem for us.
4.What is your Minimum Order Quantity?For goods in stocks we supply starting with one piece. Shall it is a production order, the MOQ is 3tons. Please be noted price based on MOQ will be slight higher than FCL condition due to higher unit cost.
5.Before cooperation we want a sample for inspecting of quality, is that okay?We can provide a free sample for you shall sample value not above 30USD, you only need to pay the express charge. For a sample valued more than 30USD, the express charge and just one half of sample value is on the account of you, and we afford the other half.
6.What is the mode of transportation?Ocean freight is the most important shipping way, and we choose the ship line based on soonest and earliest shipping time, rather than cheaper cost; or we follow clients’ instruction if there is one. Also railways will be chosen by us when it is more convenient. For samples and papers, the transportation will be by air.
7.How do you ensure your product quality?The ordered product will be the same quality as the offered product. We do not quote a fake and low price to attract client, making them place order to us. Neither do we provide inferior products to clients, whose quality is much lower than promised or described in the quotation list.
Before signing contract, we will inspect all the requests and standard again mentioned in the order, making sure they are same as inquired. We will only accept the order and sign on contract shall we can fulfill all client’s requests.
“As per standard” will be the principle for all of our action. After the contract signed the salesman with her or his sales manager will be responsible for the whole production-export process of the order. They will track the order process according to the schedule table. They have the right to amend or halt the order once there is any in-conformity as the standard. The defected goods will be deserted if they can not be amended. Also they will get penalized finally shall there is any proved quality problem later, without being found via them.
In the meanwhile, each step condition of preparing the goods will be reported to clients. Finally we take the picture or make a video for client, and we send goods to port upon client confirmation.
About service after-sale, we are responsible for any claim on products quality raised by within one year after Bill of Loading date. Once the claim is verified as a reasonable one, we will make 100% compensation for goods with defects. And our company will provide permanent technical support for free for all our sold products.